Import taxes is not charged for small or sample orders in most cases for many countries. Some countries outside Hong Kong may require import tax, duties and related Customs fees for imports, and these costs are not covered by payments made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country and we can provide the invoices for Custom clear. For further details of charges, please contact your local Customs office directly.
Return Policy
You are welcome to return or exchange if it is defected within 7 days of the date of delivery in its original packaging and condition. Once we have checked the condition of the item, you will be refunded via your original method of payment or have the option to exchange your item.
Exchanges are only allowed for the exact same item. If you would like an item of a different value from the store, you will have to purchase this separately or kindly wait until you have been refunded.
Kindly note all shipping fees are non-refundable.
If your product is damaged in any way on delivery, please notify us and send us images as proof within 3 days of delivery so we may correct this as soon as possible.
We may revise the above terms and conditions at any time without prior notice. If any dispute arises, the company’s determination shall be final.